FAQ

Creating your account at Uptown Pokies Casino is quick, straightforward, and hassle-free. Simply click the signup button on our homepage, fill in your basic details, and you'll be ready to play in minutes. We only require essential information like your name, email address, and preferred currency (AUD or Bitcoin) to get started. Once you've filled out the signup form, you'll receive a confirmation email—just click the activation link, and you're all set! For your peace of mind, we use advanced encryption technology to safeguard all your personal data. If you encounter any issues during registration, our friendly customer support team is available around the clock via email or our toll-free hotline to assist you promptly.

Uptown Pokies Casino offers an exciting array of welcome bonuses tailored to suit different player preferences. Our flagship offer provides up to $8888 plus 350 Free Spins distributed across your first six deposits—just use the bonus codes POKIES1 through POKIES6. Each deposit rewards you generously, starting with a 250% match bonus of up to $2500 on your first deposit. Alternatively, you can opt for our exclusive pokies welcome offers, such as 100 free spins with code 100POKIESPINS or a massive 400% match using bonus code 400CASINO. Remember, each bonus comes with clear wagering requirements and conditions, typically applicable to pokies, keno, and scratch cards. Check our promotions page frequently to stay updated on all bonus details and maximize your playing potential.

Absolutely! Uptown Pokies Casino regularly provides exciting no deposit bonus codes to reward both new and existing players. These special promotions allow you to try out our thrilling pokies and other fantastic games without risking any of your own money. To find the latest no deposit bonus codes, simply visit our promotions page regularly or subscribe to our newsletter. Our no deposit bonuses typically include free spins or free play credits, perfect for experiencing the fun and excitement firsthand. Remember, these offers often have wagering requirements and terms attached, so it's always beneficial to review conditions carefully. Don't miss out—check frequently to take advantage of these exclusive opportunities!

Depositing and withdrawing funds at Uptown Pokies Casino is secure, convenient, and hassle-free. We offer a variety of reputable payment methods, including Visa, MasterCard, American Express, Neosurf, Bank Wire Transfer, and Bitcoin (BTC). To deposit, simply navigate to the cashier, choose your preferred method, enter the amount, and confirm—your funds will be available instantly for most options. Withdrawals are equally straightforward; simply select your preferred withdrawal method, enter the amount you wish to cash out, and submit your request. Our secure encryption technology ensures that all transactions are safe and protected. Processing times vary by method; Bitcoin withdrawals typically process quickly, while bank transfers may take slightly longer. Our friendly support team can guide you through every step if assistance is needed.

Yes, Uptown Pokies Casino operates under stringent licensing and regulatory guidelines, ensuring a secure and trustworthy gaming environment. We are fully licensed and adhere strictly to international gambling regulations, providing you with complete peace of mind every time you log in and play. Our games, powered by the renowned Real Time Gaming (RTG) software, are regularly audited and tested by independent third-party organizations to guarantee fairness and transparency. Additionally, we employ state-of-the-art SSL encryption technologies, safeguarding all your personal and financial information from unauthorized access. At Uptown Pokies Casino, your safety, security, and fairness are our top priorities, enabling you to focus purely on enjoying your gaming experience.

At Uptown Pokies Casino, we pride ourselves on providing responsive and professional customer support whenever you need assistance. Our support team is available around the clock and can be reached via email at support@uptownaces.eu or by calling our toll-free phone line at 1-888-492-9309. Whether you have questions about your account, deposits, withdrawals, bonus promotions, or technical issues, our highly-trained professionals are ready to help promptly and effectively. We understand the importance of immediate assistance, and that's why we ensure quick response times to all inquiries. Rest assured, you're never alone at Uptown Pokies Casino—our dedicated team is always here to ensure your gaming experience remains smooth and enjoyable.

Uptown Pokies Casino continually provides an exhilarating variety of special promotions to keep your gaming experience fresh and rewarding. Our promotions calendar is packed with exclusive events throughout the year, including themed bonuses around Valentine's Day, Easter, Halloween, Christmas, Thanksgiving, and St. Patrick’s Day. Additionally, we offer regular promotions such as weekly bonuses, Bitcoin-exclusive offers, high roller rewards, cashbacks, free spins, and special deposit match bonuses. These promotions are designed to suit every player's preferences, enhancing your gameplay and providing extra opportunities to win big. Be sure to regularly visit our promotions page and subscribe to our newsletter to stay informed about upcoming promotional events and never miss out on exciting rewards!